Product Acceptable Use Policy

Effective Date: 01/05/2026

This Product Acceptable Use Policy (“Policy”) governs the proper and safe use of products sold by Sentinel Ocean Systems (“Company,” “we,” “us,” or “our”).

By purchasing, installing, or using our products, you agree to comply with this Policy.

1. Intended Use

Our products are designed for specific, lawful, and intended purposes as described in product documentation, manuals, and specifications.

You agree to:

  • Use our products only for their intended purpose
  • Follow all instructions, guidelines, and safety information provided
  • Ensure proper installation and operation

2. Prohibited Uses

You must not use our products:

2.1 Unlawful Activities

    • In violation of any applicable laws or regulations
    • For illegal surveillance, monitoring, or tracking

2.2 Unsafe or Hazardous Applications

    • In situations where failure could result in personal injury, loss of life, or significant environmental damage without appropriate safeguards
    • As a sole or primary safety system without redundancy (unless explicitly approved)

2.3 Misuse or Modification

    • In a manner inconsistent with provided instructions
    • After unauthorized modification, repair, or tampering
    • With incompatible systems or environments

2.4 Interference or Abuse

    • To interfere with other systems, networks, or equipment
    • In ways that could damage, disable, or impair functionality

3. User Responsibilities

You are responsible for:

  • Proper installation and configuration
  • Regular maintenance and inspection
  • Ensuring compatibility with your systems
  • Training users and operators where required
  • Compliance with all applicable local laws and regulations

4. No Critical Use Without Approval

Unless explicitly agreed in writing:

Our products are not authorised for use in critical safety, life-support, or mission-critical systems where failure could result in injury, death, or severe damage.

If you intend such use, you must:

  • Obtain written approval from us
  • Implement appropriate safety redundancies
  • Conduct independent risk assessments

5. Data and Connectivity

If our products collect or transmit data:

  • You are responsible for complying with applicable privacy and data protection laws
  • You must not use the product to unlawfully collect or process personal data
  • You must secure your systems against unauthorised access

6. Limitation of Liability for Misuse

We are not responsible for:

  • Damage resulting from misuse, improper installation, or unauthorized modification
  • Use outside intended environments or specifications
  • Failure to follow instructions or safety guidelines

Use of our products is at your own risk.

7. Compliance with Laws

You agree to comply with all applicable:

  • Maritime and environmental regulations
  • Export control and trade laws
  • Data protection and privacy laws

8. Right to Restrict or Refuse Use

We reserve the right to:

  • Refuse service or support
  • Limit product access or functionality (where applicable)
  • Take appropriate action if misuse is suspected

9. Updates and Modifications

We may update this Policy from time to time.

Continued use of our products constitutes acceptance of any updates.

10. Contact

For questions about acceptable use:

Sentinel Ocean Systems LTD
United Kingdom
Please complete the Contact Us form.