This wearable electronic shark deterrent is designed to provide peace of mind while you enjoy the ocean.
Effective Date: 01/05/2026
To ensure the best possible support and to stay updated on product news, we strongly encourage you to register your Freedom 8 immediately after purchase. Register online at:
https://sentineloceansystems.com/warranty-registration/
Your SCUBA8 comes with a worldwide two (2) year warranty, from the date of purchase.
Sentinel Ocean Systems guarantees that this product is free from defects in materials and workmanship. The warranty period commences on the original date of purchase.
During the warranty period, you are entitled to have your unit repaired or replaced free of charge if it is found to be defective due to manufacturing faults.
Repair: We will repair the defective unit using new or refurbished parts.
Replacement: If a repair is not possible, we will replace the unit with a new or equivalent model.
Nothing in this warranty is intended to exclude, restrict or modify any rights or remedies that cannot be excluded under applicable consumer protection laws. Where such laws apply, the benefits provided under this warranty are in addition to other rights and remedies available to the consumer under applicable law.
This warranty does not cover damage or failure resulting from misuse, abuse, neglect, improper installation, improper storage, accidents, unauthorised repairs or modifications, failure to follow operating instructions, normal wear and tear, or use of the product outside its intended purpose or environmental conditions.
To the maximum extent permitted by applicable law, Sentinel Ocean Systems Ltd and Eagle Kingdom Technologies Ltd shall not be liable for any indirect, incidental, special, punitive or consequential damages, including but not limited to loss of use, loss of profits, personal injury, property damage, business interruption, emotional distress, or any other losses arising from the use or inability to use this product, even if advised of the possibility of such damages. Use of this product does not eliminate the inherent risks associated with ocean activities, including the risk of serious injury or death. Users should understand that ocean activities involve inherent risks, including risks that cannot be eliminated through use of this product. Nothing in this manual or warranty excludes liability that cannot legally be excluded under applicable law.
In the unlikely event that your Freedom 8 fails within the warranty period, please follow these steps to obtain service:
Contact our Support team by submitting the form on the contact page.
Please provide a description of the fault and your proof of purchase (receipt).
Receive Authorization: Our support team will troubleshoot the issue. If a return is necessary, you will be issued a Return Merchandise Authorisation (RMA) number and the specific shipping address for your region.
Ship the Unit (at your cost): Pack the unit securely in its original packaging (if available). Write the RMA number clearly on the outside of the package and ship it to the address provided.
Return the unit: We will return the repaired unit to you at our cost.
If your Freedom 8 requires service after the warranty period has expired, we are still here to help. The return process remains the same:
Contact our Support team by submitting the form on the contact page.
Assessment: We will provide instructions on how to send the unit for assessment.
Repair/Replacement Options: You will be provided with a quote for the repair or replacement cost. No work will be performed until you have authorised the charges.
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